CUSTOMER'S REVIEWS

Amazing Borneo Tours looked after us in a friendly & professional way - from organising in advance the Mt Kinabalu climb (the highlight of our trip) and providing an amazing guide (Janu) to last minute assistance & organising a river cruise and a day trip to islands with excellent well informed guides. Pickups, transport, food & safety / health issues handled seamlessly & beyond expectation. Will use them again next time. Thanx people!! :)

I had my tour just booked a day before departure - the team of Amazing Borneo Tours was very quick and helpful - they confirmed everything within few hours and they even helped us to get an alternative lodge at the River. We did the 3days/2nights Turtle island / Sepilog / River / Cave tour and we were taken care very well from pick-up at the airport to drop-off three days later. Turtle island was a wonderful experience and is a perfect example how Eco-tourism can help to protect endangered species. Everything was well arranged and on time - I would not hesitate to book another tour with Amazing Borneo Tours again.

Last year we booked with Amazing Borneo a trip to a lodge on river Kinabatangan-this year a 4-day trip to Borneo Rainforest Lodge in Danum Valley. The agency handled everything with the same perfection as experienced last year. All informations and booking procedures for the trip were executed by quick responses via e-mail. Some days before the trip we visited their office in KK and met the persons in charge. It is not always easy and reliable to book such trips if you reside in another continent. But with this agency- now second time- we felt in safe hands. Same is true about evry detail regarding the execution of the trip itself: meeting at airport, transfer by 4-wheel drive in good condition, guide, day and night trecks, food- everything of high quality. Highly recommended.

Our company retreat of 60 staffs had an enjoyable 3 days 2 night trip to Kota Kinabalu, Sabah with Amazing Borneo. It was a sudden decision to go Sabah for the company trip, with so many of us and the budget given, I didn't know where to begin with. Perry, our sales coordinator from Amazing Borneo patiently giving me suggestions on the activities we can do. Our guides Ryan and Belle were helpful and informative. They had also helped us arrange additional shopping trips during our stay. Ryan and Belle had also joined us in our Kiulu Water Rafting and we had a lot of fun. On our last day in KK, we were brought to Mamutik Island for team building activities and snorkeling. We were so excited to see the fishes. Overall we enjoyed the trip very much and would love to go KK again.

I have received fantastic guidance from Anthony Wong at Amazing Borneo as he has helped me with every step of my planning and booking process, great service!

Very well organised and easy to follow instructions by friendly and knowledgeable staff, highly recommended!!!

We overall had a wonderful experience in the trek and climb of mount Kinabalu. I will rate the whole experience a solid 4.5/5.0. 

 

Awful weather didnt permit us the summit trek, as we were forced to turn back at the last check point. I understand that safety of climbers is of the utmost priority for the park rangers and their decision not to allow for any summiteers on that day is well justified. So that also smoked out out Ferrata bid. It was sad, for I had physically been quite prepared for the rigors of fast climbing and was looking forward for my second ferrata walk. 

 

Apart from falling short of reaching the summit and not being able to do the Ferrata (which is not in anyone's pure control), we have overall very good feedback about the whole trip. The transfer from KK to mountain was seamless and smooth, the officers at mountain office was professional,courteous and friendly. The guides (specially Joe) were fun loving and jovial and entertained us with their small jokes and pranks.

 

We will gladly recommend your travel agencies to friends and relatives intent on such trips.

 

Also let me know if you organize such trekking and climbing trips elsewhere in the Borneo island. I am quite keen to do more such trips.

Thank you so much for organizing my mount kinabalu hike. You have made it hassle free with your prompt response and professional advise to every query or concern I had. I am so proud that our local tour operators have reached such excellent standard.

 

Belle picked us up from the hotel and transported us to our respective accommodation at kinabalu park/kundasang. Pine Hotel was wonderfully quiet which was what i needed after a weekend of merry making with my friends.Belle, the tour guide was informative and precise with her instructions.

 

Judith, I cant thank you enough for Ananias (Nias) the mountain guide assigned to me. He is God sent! My fears were allayed when i saw him. His physique and quiet confidence gave me the assurance that I was in good hands. [ I may be wrong here, The small sized mountain guides are pretty strong i was given to understand]. Nias has a friendly disposition but does not get overly familiar with me and treated me with utmost respect. He suited me just fine. Talked to me when necessary, left me to walk where i felt more comfortable, stopped at whichever hut i wanted but at all times he was keeping tab of the time. All I told him was, this is my life journey and i will go as far as my body allows me to and God wills me to. No pressure and no expectation. 

 

Being aware of my pace and concerns, he even suggested I start queuing up early for the summit ascend to have a head start. Nias helped me so much in that he advised me on my attire for the summit acsend to suit the beautiful weather that wee hours of the morning. At some uneven paths, he even held my hand so that i would not fall. When I was nearing the peak and wanted to throw in the towel, he encouraged me.With that in mind, he guided me to Low's peak!! I think he was more determined than I to want me reach the summit.

 

I am truly impressed with his confidence and leadership quality [ I am not an easy person to deal with especially after 29 years in legal practice. For someone to be able to manage me over the two days, he has done very well, much to the surprise of my friends]. In my line of my work I have met and managed many young men and women his age and he is mature beyond his age with potential to move forward and upwards given the right opportunities and training. He is an asset to your company and I do hope such talent will be put to good use.

 

I sang praises of Amazing Borneo to my friends and family when I got home unscratched. Even the taxi driver that sent me to the airport was amazing. The services i received from Amazing Borneo was worth much more than the money I had spent. Keep up the great work and stay amazing!!!!

Everything was good. Would definitely recommend you to others. Carlotte, the one who assisted us before our trip via phone and email, was exceptionally great and helpful.

Amazing Borneo staff are very friendly, guides & drivers. Nothing was too much to ask for, no hassle and everything was catered for. Would definitely recommend Amazing Borneo Tours to anyone traveling to Borneo. Thank you.