CUSTOMER'S REVIEWS

Many thanks for your E-mail asking for my feedback for the tour to the Mount Kinabalu Climb fixed on 2017-05-16/17, I have returned to Hong Kong last Friday.

From the first enquiry for the tour in December 2016 and the tour finished on 17/5, this year, your staff, including the Sales Team, Operation Team, as well as the drivers on 16/5 (to Mount Kinabalu) and 17/5 (return to my hotel) are very professional, helpful and polite. I have joined diffrent travel agencies for the climb of Mt. Kinabalu twice in 2014 and 2016 respectively, they were unlike your company which is very professional and caring to your customers at every stages. For the past 2 climbs in 2014 and 2016, I failed to reach the submit because of the heavy rain. This year, I have finally reached the submit sucessfully. May I take this opportunity to convey my sincere thanks to your staff, especially to Erica, the Sale Team and the drivers ( I think they are attached to the Operation Team ?) for their assistance and excellent services when I was in Sabah. I will surely introduce your company to my friends in Hong Kong or overseas if they intend to visit Sabah in future.

I would like to thank to everyone in Amazing Borneo. Because everyone has played their roles especially the mountain guider who was very patient and keep on encouraging us on climbing. The truth is without him (Danson) we both couldn't climb up to summit because I almost fall in sick. I seriously would like to thank him for helping me a lot. I ever seen a guider like him.

Amazing Borneo was Super in handling and preparing the stuffs for the clients. I like all of your services. I couldn't the ladies name which was welcoming us at KNP. They also very nice. We enjoyed our first time mountain hiking at KK. We will come again there.

I just feel sad that not enough time to go Ferrata: Can I go just for Ferrata next time?

I have attached our picture with Danson. Please send it to him.

Thanks lot for entire team and especially for you also because you was there to clear my doubts thru emails.

Thank you so much for the awesome memories. We have such an amazing holiday. From hiking up to the peak of Mount Kota Kinabalu, completing the world tallest Feratta -low peak circuit, and our railway train adventure to Pangi for the thrilling white water rafting. We would really like to thanks the staffs who helped us with the booking and arrangement , to both of our mountain guides Jinus and Cornelius who helped and encouraged us all way through and back. And also our feratta guide, James who encourage us with his non stop big SMILE. It was really a great birthday celebration for me. (p.s it was my actual birthday ( 13 May 2017) when I hiked up to the peak and completing the via feratta on the same day)

Greetings from sunny Thailand 

Our trip with Amazing Borneo was well named as it was truly amazing!

Your booking and payment system was really simple and excellent and we had great service from Carol in your sales office.

The trip itself all went as planned with our pickup arriving promptly and both our pick up and drop off drivers were really friendly.

The climb itself was absolutely amazing! Our guide Zeeron was one of the best guides we have trekked with, he was supportive and encouraging. I was a bit nervous going up and down the final summit but he took really excellent care of me.

We will never forget the beautiful sunrise on the summit....or the pain in our legs afterwards 

A big thankyou to everyone at amazing Borneo especially to Zeeron.

I will recommend you to everyone I know 
 

Hi Amazing Borneo,

I just wanted to say thanks for the great climb November 7-8th and also wanted to shout out to Rony, my awesome guide. He was informative, encouraging, attentive and helpful, and take great pictures too. Here he is with a giant rhododendron, and one he took of me. Please pass them along with my thanks snd gratitude, as I was not able to find him after our post-descent lunch and before departing to thank him in person.

Cheers and thanks again for the great climb!

Dear Amazing Borneo Tours,

Thank you for the fantastic climb we had with my group last Aug 25-27, just a few days ago. We really enjoyed the climb, though not all of us reached the summit. But it was really fun. And the three of us (out of 5) even managed to finish the Walk the Torq as included in our package. We also managed to take home the beautiful certificates you have awarded us. Thanks again!

현지 여행사는 저렴하며 투어에 대한 이해도, 친절함 무엇하다 국내 여행사와 비교 안될 정도로 최고였습니다!! 지금까지 많은 해외여행을 다녀봤지만, 모든 직원들이 친절하고 편의를 봐주는 곳은 없던 것 같습니다. 예약 당시에도 철저한 직원 마인드 교육, 위생, 친절 등에 대해서 교육한다고 믿으라고 해서 반신반의 했지만...동남아시아 답지 않은...정말 최고의 마인드였습니다. 국내 여행사 포함 가장 믿음직스러웠고, 좋았습니다. 제 인생 최고의 여행사입니다!!!
단점이라면 한국어가 안된다는 건데, 저 같은 경우 영어가 거의 안되는 초짜인데...마지막 날에 간 마리마리 투어를 제외하고는 나름 알아듣고 대화하는데 아무 문제 없었습니다^^

하지만 어메이징 보르네오 가이드들은 하나 같이 어메이징 보르네오라는 옷을 입고 친절하면서 요청 등에 모든 것에 대한 오픈 마인드가 최고였습니다. 한국 가이드들이 강요하는 쇼핑코스도 없으며!!!뭐 사라 뭐 좋다 없으니가 너무 편하고 좋았습니다. 거기다가 원래 호텔에 내려야 되지만, 죄송하지만 어디 쇼핑몰에 내려달라고 하면 웬만해서는 ok 해주시고 왜 그러냐고 물어 본 다음에 무엇 무엇때문에 갈려고 한다고 하면 거기보다는 여기가 좋다 등의 정보를 주며 데려다주고 했습니다.

가격도!! 일반 한국 여행사에 비해 저렴하며 훨씬 질은 훨씬~~~좋습니다!! 특히나 홈페이지 정찰제로써 평등하기 때문에 누구는 얼마에 예약해서 기분 나쁘고 그런게 없습니다^^

패키지가 아닌 항공권을 따로 알아봐서 간다면!! 저라면 어메이징 보르네오 추천합니다!!!!!
특히 가이드는 아니지만 현지에서 예약해주는 한국인 어메이징 보르네오 팀장님이 계시니 예약도 어렵지 않습니다~홈페이지에서 예약한 내용 등도 볼 수 있어서 믿음직 합니다.

I am very pleased with the prompt email replies from Carol. The trip was very well organised. I had enough help and assistance from Amazing Borneo. Despite making a last minute booking for the trip as I could not confirm the dates that I could leave, Amazing Borneo never fails to provide me with amazing assistance from the booking of the lodging area, guides as well as the hotels. Clear, step by step instructions were provided as well. Thank you so much for all your help. A special thanks for Carol. God bless:) 

Firstly, Erica was a BIG help throughout this whole process. She was very informative to a couple of clueless tourist and gave clear instructions for payment and was very nice and helpful. 

We had a wonderful time and it was really the highlight of our time in KK. We got the opportunity to spend time learning how to tap rubber trees, photograph some water buffaloes and learn a bit more about Sabah culture and cuisine through locals. The view was breathtaking, there was mist everywhere and not a development in sight which was my kind of scene. The highlight of it all though was definitely the river; being in any body of water makes me happy but this one definitely cracked my personal top10. The water was freezing and the 360 scenery just made everything seem extremely surreal. We were well taken care of by our impressively fit guide, Selvester. He was very friendly and definitely contributed towards our whole experience. At the end of it all, we were left with great memories and were satisfied with our experience but still hungry for more. If we ever come back and decide to do another tour, we'd definitely go through this company again for the Tuaran tour. 

First and foremost, i would like to say that your team was professional. Their reply was prompt and all instructions was clear. I have no troubles in booking this trip. Your staff was very patience with me.

On the day itself, your staff was punctual to fetch me from my hostel. All instructions was clear before the start of the hike. It stated that we start our hike at 9am but instead we start at 0830 as im sure our paperwork was done smoothly and your punctuality of your staffs. My guide also was very friendly and patience with me.

Overall I would rate 10/10. I would definitely recommend your company to others if they were to hike at Mount kinabalu.