Good afternoon
I hope you are well.
We wanted to take the time to provide some feedback for our recent tours with Amazing Borneo.
Firstly, our mountain guide Zeeron for our 2D1N Kinabalu climb 19th-20th August was excellent. He was very attentive and supportive during the climb, especially when my husband was struggling during the summit. We never felt rushed and he was really friendly - a pleasure to have on our climb!
Second, we wanted to share how impressed and grateful we are to Asman, our tour guide for our 3D2N Bilit Rainforest Lodge Sepilok Orangutan/Kinabatangan River/Gomantong Cave/Sandakan on 22nd-24th August. Asman's experience and local knowledge of his tour meant we got to see many more animals than we expected, and things like getting us in the queue early at the Orangutan Sanctuary helped us to get the most out of our experience. We also really enjoyed the lunch at a local restaurant on the last day.
It was great to see how caring and respectful Asman was for the animals we encountered and his clear pride for Borneo. He also went above and beyond by helping us when we had issues withdrawing cash by taking us to a currency exchange, which we're grateful for. Asman's friendliness and reliability made our experience and we are very grateful to him for the memories we now have. We were sad to leave the Rainforest Lodge!
Please could you acknowledge receipt of our feedback, and ensure that it is passed on to both guides.
Best wishes