Booking was done directly through the operator's website, which was fuss-free. The day before the tour, the operator contacted us to confirm the pickup time and location.
Richard, the tour guide, is friendly and approachable. He let us know what to expect on the trip beforehand, and he takes care of us well. Although this is a join-in group, he will make an effort to explain details to both of us so that we can enjoy the river cruise.
Jonathan, the driver (I hope I got your name correct), drives steady and well. It is a 2+ hour drive from KK city to the location, and the road condition is not optimal (quite bumpy due to construction).
The snacks and buffet dinner were quite good. We managed to see proboscis monkeys, macaques, one silver languor, and lots of fireflies.
Overall experience of the tour is 4.5/5. It is recommended for people who want to have a first-time experience of seeing the wild without the need for hiking.
