ABOUT US

Amazing Borneo Tours is a licensed land tour operator based in Sabah, Malaysia, supported by Malaysia and Sabah Tourism Board. ISO Certified with more than 20 years' experience in the tourism arena, our team here at Amazing Borneo Tours are made up of travel enthusiasts, avid thrill-seekers, adrenaline-junkies, beach-frolics and specialists of adventure and discovery. We aim to educate and surprise our guests with Sabah's untouched and conserved natural wonders and are focused on helping our guests customize their own travel packages and experience.




OUR CORE VALUES

  • Amazing Borneo Integrity

    INTEGRITY

    We aspire to maintain the highest standards of integrity through an ethically unyielding foundation based on honesty, inspiring trust, and understanding. Honesty in admitting mistakes, mutual trusts to uphold harmony within our working environment, and the understanding of individualistic characters of our employees.
    As advocates of sustainable eco-tourism, we honor the well-being of our environment through the power of information and sustainable efforts to preserve and conserve.

  • Amazing Borneo Attitude

    ATTITUDE

    A positive and optimistic mindset in our employees is needed to embrace the core values we uphold. We encourage each and every employee to set an example by being role models with honorable strong values. Mutual respect is crucial, as we believe that respect is gained only after it is given.
    When problems arise, we foster an attitude of responsibility by the 'I am responsible for Amazing Borneo Tours' approach, with the question, 'What would I do if I was in charge?' We analyze the facts to determine ways to avoid similar problems in the future.

  • Amazing Borneo Commitment

    COMMITMENT

    Employee commitment is the very essence that fuels the success of this company. Through a genuine commitment to one another, to the organization and to individual duties, our employees embody loyalty, responsibility, leadership and accountability.

  • Amazing Borneo Communication

    COMMUNICATION

    Solid organizational communication is essential in the development of our employees and workplace culture. We believe that an open, honest and free-flowing form of communication is the very basis which eliminates barriers and resolves problems.

  • Amazing Borneo Teamwork

    TEAMWORK

    Our values have fostered a collaborative culture steeped in teamwork and employee involvement. We put high significance in maintaining a bond primarily based on the mutual trust and sincere cooperation among employees, that is what we believe makes up an extraordinary team.
    These coordinated efforts play a vital role in getting things accomplished. We practice an open door policy which encourages interaction, discussion and the exchange of ideas to improve the work environment and increase productivity.




HOLIDAYING WITH AMAZING BORNEO

As our travelling guests discover the treasure coves of the mountains, experience the tranquility of the waters, and are welcome by the hospitality of Borneo's warm and friendly people, they are able to appreciate and help protect and preserve the natural environment, which it may otherwise be destroyed.

When holidaying with Amazing Borneo, visitors get to share our culture and environment. Our guests will not only leave Sabah with an unforgettable experience, but also with an enriched mind filled with knowledge and happiness that will be etched for a long time... This is really what travel and touring is all about.


Vision

Our vision is to be the best tour company to work for in Asia. Tourism is a meaningful career as it improves the lives of the local community and bring happiness to both locals and tourists alike. Our vision is put into action through creating an extraordinary working environment where each and every individual can unleash their potential and passion, receive constant education and people development and achieving the ability to adapt to changing trends.

Our goals

The primary goals of Amazing Borneo Tours are to live our mission statement, strive to gain the respect and trust of our guests, and continue to be a leader in the tourism industry. We achieve this through dedicated hard work and commitment from each and every individual of our unified team members.


Mission Statement

To transform global tourism through the power of unity.

Our Core Values

There are no magic formulas to success, we just simply embrace the core values that we uphold. These values are the pillars that we built our success on, and act as a guide that govern us in pursue of our mission and vision.


OUR JOURNEY

Amazing Borneo Tours & Events Sdn. Bhd. started its operation in May 2009 in response to the growing tourism industry and the need to provide information and resources to the country to promote Sabah tourism to the rest of the world. The passion for ecotourism in promoting responsible travel to natural areas that conserves the environment and improves the well-being of local people further prompted the setup of Amazing Borneo Tours.

Shortly in June 2009, we expanded our company portfolio by setting up an overseas licensed sales office in Singapore - Amazing Borneo Travel & Events, supported by the Singapore Tourism Board, and further increased our staff strength. The sales office in Singapore serves Travel Agencies, Corporates, Organizations, Schools, Singaporeans and International expatriates located in Singapore. The headquarter of Amazing Borneo Tours is located in Kota Kinabalu, Sabah, East Malaysia.

Amazing Borneo Tours employees, partners in our success, make our mission statement come alive in the way they work with every guest. Our guests have responded tremendously. Their support has enabled Amazing Borneo Tours to extend our tour business nationwide. With the entire staff of Amazing Borneo Tours participating in making our vision of distinctive quality and unparalleled guest service real, we are headed for even greater success.



WHY TRAVEL WITH AMAZING BORNEO

Your satisfaction is significant to our success. As we continue to hear you, we uses your insight to enhance the quality and service of our tours and the overall experience. Our success is not measured by how much we make our sales, but on our customer satisfaction rating, to which we remind ourselves and share to our team daily.

Travel is important to remind us of our shared humanity, whether you're exploring the exotics or being immersed in Borneo's enchanting culture, our passion enables us to go beyond the norm when it comes to travel planning. Leave the details and designing to us, holidays are supposed to be stress-free after all.


Amazing Borneo Office

Your Own Travel Experts

At Amazing Borneo Tours, we grant each and every adventurer a personalized experience like no other. We are aficionados coming from every part of Borneo, passionate about guiding you through this pocket of paradise we call home.

We hold strong the value of being factual. Our tour consultants are with you every step through your booking process, we are there to scratch every inch of curiosity and enquiry that you may have. We simply want to get you going on a trip of a lifetime!

Tailor-Made Experience

See, taste, feel and marvel at the hidden and notorious charms of Borneo, the way you want it. We, at Amazing Borneo Tours, know each experience is unique. We pave the way for dream vacations to happen by first knowing who you are. So in favor of your interests, travel budget, health conditions and level of tour activity, we tailor-make and plan to perfection your tours to give value for both your time and money. Each itinerary is carefully customized in a personalized fashion to meet your every need and expectation.


Safety Is Our Priority

Travel with us and be assured knowing that you'll receive the best of care. We have the right connections to maintain the safety and security of our operating standards. From local police and national security forces to governmental agencies, we are well prepared to handle travel snags that may occur. Our tourist guides are certified CPR and First Aid Responders, and they are well versed in emergency regulations. Outdoor enthusiasts can travel with a peace of mind and relish in all your adventure as we ensure high quality and safe environment for outdoor sports such as mountain climbing, rafting, biking, sea-walking, diving and more.

Sustainable Tourism

We hold close to our hearts a sense of responsibility towards the environment, be it when we venture into villages or into the depths of nature. One of the reasons we all travel is to satisfy that hunger for beautifully strange encounters that could widen our understanding of unity in diversity. To preserve our cultural splendors, our tours include grassroots tour programs designed in an ethical and sustainable manner, to strengthen the local economies in the communities and regions we visit. Through these sustainable efforts we believe that our guests will have an authentic Borneo experience, one that will remain etched in memory.


Book with confidence as we are a member of Malaysian Association of Tour & Travel Agents (MATTA) and supported by both Malaysia Tourism & Sabah Tourism Board. We have a dedicated team of experts and representatives.


Amazing Borneo Office

Our Vehicle

As we believe that transportation is an integral part of visitors' experience, Amazing Borneo Tours aim for excellence when it comes to our ambitious aspirations for quality, comfort and safety standards in the vehicles we use. Our vehicle are expertly maintained and frequently inspected to guarantee safety standards.

On those long scenic drives through sweeping landscapes laced with green pastures and lush paddy fields, comfort is crucial. Leg space? Air-conditioning? Reclining-seats? UV protection? Smooth drives? We've got you covered!

Book Your Tour Systematically

Our user friendly website is convenient, easy and hassle free in assisting you throughout your booking. Pricing is transparent with different tiers based on your group size and the bigger your group, the more you save. Just 3 simple steps, browse to choose your tours, email us to confirm and finally make payment via online secured credit card. Voila, your booking is done! You will be given a login access to manage your booking where you can view your payment details, download your itinerary, and hotel vouchers online. There is no simpler way than this. A direct gateway, an efficient team, a true-blue local land touring experience!


Creating Memories

Expect Amazing Borneo Tours to go all out when it comes to recommending you the best of the best restaurants and accommodations. We're keen on gastro-adventures, love extravagant birthday surprises, experts in fancy honey-moon arrangements and connoisseurs of elaborate romantic settings. If you're ever thinking about creating unforgettable moment under-water or above the clouds, you can count on us for that extra touch.

Transparency

There are no hidden secrets about these great rates. At Amazing Borneo, we value transparency and we like to make things hassle-free. Pulling out your wallet for every entrance fee, activity or meal isn't necessary when you're travelling with us, because in regards to convenience and efficiency, our tour prices are all inclusive, unless otherwise stated.


Prompt Response

There is just so much boiling excitement when planning a holiday. Well, we all know that time waits for no one! Your enquiry will be answered within 24 hours during the working days and 48 hours on weekends. However, our hotline numbers are available for you at all times.

Contact Us Now

Our head office is nestled in the heart of sunny Kota Kinabalu City. Walk in for a chat about your travel plans, our tour consultants will gladly work together with you in creating your dream escape. Overseas clients? No worries! Drop us an email to info@amazingborneo.com or simply give us a call at our HOTLINE number.



LIFE AT AMAZING BORNEO

At Amazing Borneo, it's not just a job, it's a lifestyle! We believe success comes from the fine balance between two opposing forces, work & play, and life in Amazing Borneo is just that. Achieving that balance and cultivating the energetic environment is what enables us, the Amazing Team, to realize our talents and materialize dreams. It's a mutually rewarding experience. We see each other in the office, in the outdoors, and sometimes on the dance-floor too. And we love to admit that we pretty much have an all-star cast filled with talents... Badminton and soccer champs, singers and even dancers.

We value teamwork as we believe it takes every single individual to pull everything together. Building the right team and maintaining the bond helps achieve mutual long-term goals. We put a lot of effort in having engaging team bonding activities frequently. We love getaways, be it luxurious or exotic, like eating live sago worms while we jungle trek. We love getting all glammed up for bizarre themed-parties too. Kayak expeditions, pitching up tents in the rain, adventure lurks in every corner and we are not afraid to explore.


Amazing Borneo Office

As much as we love the outdoors, we try to bring the fun inside too. We keep fit at our indoor gym facilities, we unwind and relax at the "Zen room"... and when we feel the need to replenish creativity or simply have a caffeine fix, we pay a visit to the high tech espresso machine at our very own cafe.

While we have our light-hearted moments, we also know when to buckle up and get serious about how things are done, to ensure a smooth and memorable travelling experience for our guests. We aim to bring out the best in our people by investing time and money to nurture talents, welcome unconventional ideas, and acknowledge the aptitude of each team player. Learn more about our Philosophy, History and the People behind our products and services.

Life is too short to be doing the things you're not passionate about. Join us now!


DIVERSITY

Amazing Borneo Office

We embrace Diversity in the workplace. A harmonious workplace is achieved through a great mix of people with different backgrounds and skills. Being comfortable and open with varying point of views creates a big pool of ideas and experiences, the best part is jumping in!

ONE BIG FAMILY

Amazing Borneo Office

One for all, all for one! A strong bond is what glue us all together, through the good or rough days. Everybody has a 'Place at the Table', that depth of relationship inspires creativity and innovation. We function as a family, we work as a team and we party as a troop.

TECHNOLOGY

Amazing Borneo Office

Times are changing, and we love keeping up with it! We give technology a great big hug by creating a tech-savvy work-force equipped with high-speed internet, smart phones for employees and an office infrastructure like no other, we dare say.



Awards and Recognition


  • 2017

    ISO 9001:2008

    Certified ISO 9001:2008 for "Inbound Tour Packages Services" under Quality Management System
  • 2016

    Tripadvisor Awards

    Winner: Certificate of Excellence 2016
  • 2015

    Human Resources Development Fund

    Human Resources Minister Awards 2015: SME Service Sector
  • 2015

    Human Resources Development Fund

    Creativity and Innovation Award 2015
  • 2015

    Sabah Tourism Awards 2015

    Winner: Best Inbound Tour Operator
  • 2015

    Sabah Tourism Awards 2015

    Winner: Best General Tour Guide (Belle Betsy Chong)
  • 2015

    Tripadvisor Awards

    Winner: Certificate of Excellence 2015
  • 2014

    Tripadvisor Awards

    Winner: Certificate of Excellence 2014
  • 2013

    ISO 9001:2008

    Certified ISO 9001:2008 for "Inbound Tour Packages Services" under Quality Management System
  • 2013

    Tripadvisor Awards

    Winner: Certificate of Excellence 2013
  • 2012

    Tripadvisor Awards

    Winner: Certificate of Excellence 2012
  • 2011

    Tripadvisor Awards

    Winner: Certificate of Excellence 2011


Tripadvisor Certificate of Excellence

Winner: Certificate of Excellence 2016

2016: Tripadvisor Awards

Amazing Borneo been recognised for Superior Service and selected for the 2016 Certificate of Excellence, reflecting the consistently great reviews that we have earned on TripAdvisor.

Human Resources Minister Awards

Human Resources Minister Awards - SME Service Sector

2015: Human Resources Development Fund

On 8th December 2015, Amazing Borneo was once again surprised with a special recognition by the Pembangunan Sumber Manusia Berhad, under the Ministry of Human Resources. Amazing Borneo has won the Human Resources Minister Awards - for the Small and Medium Employers (SME Service Sector). This is a great testament of our hardwork and dedication as a small and medium enterprise. We are still looking to grow and make our mark in the tourism field and hopefully, gain more recognition as a prominent industry player in the future.




Creativity and Innovation Award

Creativity and Innovation Award 2015

2015: Human Resources Development Fund

In addition to the Human Resources Minister Awards - SME Service Sector, Amazing Borneo has also been presented with the Creativity and Innovation Award 2015. As a company, we strive to be unique and offer a working environment that is teeming with creativity. We want our team players to feel motivated and energized at work so that they will be passionate with their work. To us, creativity and innovation is a way of life, therefore, we will continue to nurture creativity in our company.

Best Inbound Tour Operator Sabah Tourism Awards

Winner: Best Inbound Tour Operator

2015: Sabah Tourism Awards

Amazing Borneo Tours was delightfully surprised when we were presented with the Best Inbound Tour Operator award during the prestigious Sabah Tourism Award 2015 event. This goes to show that our dedication and working culture in Amazing Borneo has made an amazing impact, not only within our four walls and onto our guests, but also onto the tourism industry as a whole. We promise to work harder in the future in order to ensure that Amazing Borneo will continue to contribute to Sabah and its fast-growing tourism industry.




Best General Tour Guide Sabah Tourism Awards

Winner: Best General Tour Guide (Belle Betsy Chong)

2015: Sabah Tourism Awards

One of our amazing tour guides, Belle Betsy Chong was awarded the Best General Tour Guide at the Sabah Tourism Awards 2015 event. In Amazing Borneo, we nurture a culture of warmth and familial closeness, topped by passion and enthusiasm in what we do. Belle is certainly an excellent epitome of what Amazing Borneo is all about.

Tripadvisor Hall of Fame

Winner: Certificate of Excellence - Hall of Fame 2015

2015: Tripadvisor Awards

On top of being awarded with the 2015 Tripadvisor Certificate of Excellence, Amazing Borneo Tours has also been included in the Certificate of Excellence Hall of Fame, which is a testament of our consistency in providing quality services for many years. We deliver our products and services with passion, hence, this dedication breeds excellence.




Tripadvisor Certificate of Excellence

Winner: Certificate of Excellence 2014

2014: Tripadvisor Awards

Amazing Borneo have been awarded with the 2014 Tripadvisor Certificate of Excellence based on the number of great reviews that we have received from our guests. This recognition acts as an affirmation of our tiptop service and the quality that we deliver in all of our tour products.

Tripadvisor Certificate of Excellence

Certified ISO 9001:2008 for "Inbound Tour Packages Services" under Quality Management System

2013: ISO 9001:2008

As of 19 December 2013, We have been certified ISO 9001:2008 for "Inbound Tour Packages Services" under Quality Management System! This is exciting news as it position us as the FIRST and THE ONLY tour company in Malaysia to receive such ISO (International Organization for Standardization) certification from Bureau Veritas, the most widely recognized Certification Body in the world. This certification is a testament to Amazing Borneo's commitment to its customers on Service Excellence. It will ensure that customers continue to get consistent, good quality products and services from us.




Tripadvisor Certificate of Excellence

Winner: Certificate of Excellence 2013

2013: Tripadvisor Awards

We are so proud to be awarded with the Tripadvisor Certificate of Excellence 2013 - marking our third year winning an award, which is determined based on use reviews. We are affirmed that we are definitely moving forward as a company and as a family, delivering the best services in the industry and making Sabah proud of our reputation so far.

Tripadvisor Certificate of Excellence

Winner: Certificate of Excellence 2012

2012: Tripadvisor Awards

After our first Tripadvisor award in 2011, we went on to win another Certificate of Excellence award by Tripadvisor in 2012, proving to everyone that we have indeed continued to thrive and evolve in terms of quality and the services that we deliver to our clients. For us, the sky is ultimately the limit and we strive to go far in this industry.




Tripadvisor Certificate of Excellence

Winner: Certificate of Excellence 2011

2011: Tripadvisor Awards

Two years after Amazing Borneo Tours started its operations, we finally received our first award in the form of the Tripadvisor Certificate of Excellence 2011. We are thankful to our guests who have given us excellent reviews on Tripadvisor, hence, earning us this recognition. We promise to work harder each year and continue to grow in terms of quality.



OUR TOUR GUIDES

Passionate and charismatic, our Khaki-clad crew are the friendly faces that will greet you upon your arrival and fill you in on all the juicy details as you unveil the eco-wonderland of Borneo with us.


Our Guides will go that extra mile in making your travel come alive, always with a smile.

Get ready for pure, raw, unfiltered adventure. It's those spontaneous moments that makes the best memories, and our tour guides know just that. Expect off-itinerary stops to marvel at flora, fauna, flavor and feel, also some secret spots boasting stunning scenes. They are also well equipped with one-liner jokes and knock-knock jokes to keep those spirits soaring high!

Our Khaki-clan will take you where no guide book or travel map can.

Looking is not experiencing and seeing is not understanding, we make every moment a unique encounter. From steering you deep into secret streets laced with enticing eateries to 'haggling' for a better bargain at the night market to pointing out the world's smallest orchid, Savor local flavor, feast on the sights and sounds while they spell-bound you with ancient folklore tales and local myths.


Our walking talking compasses comes with interesting insights!

Well versed in history, geology, botany, environmental science and marine biology, they'll take you on a deeper dive into the local culture with fun trivia and info-nuggets dalong the way. Excitement never runs dry when you're with these bunch of outdoor enthusiasts!

Our tour guides are certified CPR and First Aid Responder.

Safety is no compromise on your blazing adventure. Our tour guides are qualified with extensive years of experience. They're all well prepared for emergency.




MEET SOME OF OUR GUIDES...


Amazing Borneo Head Tour Guide

RYAN

"Do what you love and never work a day in your life." Meet Ryan, the Dim Sum warrior. The jungle is his office because of his fascinating fixation on nature & wildlife. To him, playing chase with an Orang Utan is a skill gained from experience and definitely not an ordeal. And when he isn't unveiling the deep mysterious depths of Borneo to curious wanderers, he is reminiscing about his early days in a rock band named "Freaks from the Zoo".

Tour Guide

STEPHANIE

Steph lives zealously, dancing through the rain and wallowing in radiant sunshine, with boundless ambition as ammunition. This former violin teacher of 7 years made the decision to delve into the magic and whimsy of the natural world by being a traveler in her own backyard. "Best thing about being a tour guide, it feels like a never-ending vacation".


Tour Guide

BELLE

There is never a dull moment when you're with Belle, laughter never runs dry when she's around. With 5 years of wilderness expeditions with Outward Bound, she knew she was destined for the outdoors. Lizards aren't her particular favourite but ask her anything about plants and she will gladly fill you in on the specifics.

Amazing Borneo Tour Guide

RICHARD

Generous with jokes and rich with ambition. Richard’s zest for variety led him to a life of Wanderlust and Wildlife- Tour Guiding, which changed his perspective on a lot of thing,” I thought I would be the one sharing stories about my homeland, but being a tour guide takes me all over the world through tales from travelers."


Tour Guide

WILLFRY @ ROY

Cartoons and movies from Roy's childhood lead him into believing he is a combination of what he has watched. "Comical" would be the word to best describe him. Roy is passionate towards all of mother natures' whimsical creation and is naturally curious about what life has in store for him. One thing you must know about him; he possesses a rather adventurous palate. Meet Roy to find out!

Tour Guide

REYNOLDS

Ray is a fun-loving, adventure-seeking, tree-climbing explorer that is obsessed with Orchids. Love plants? 7 years of self-studying botany has equipped him with an endless list of wow-facts and led him to his dream-job of guiding travelers through Borneo. He loves creating fusion recipes in the kitchen as much as he loves creating wonderful memories for people with his charisma, insight and infectious enthusiasm!


Tour Guide

JOEL

“Improvise, Adapt, Overcome”─ A mantra he learned while growing up in the wilds of Tabin, Borneo. Joel’s Dad was a wildlife officer, the jungle was his backyard and tagging along on expeditions was the ultimate day-out. Birding with Joel is also an interesting affair, as he has some impressive vocal chords that could definitely catch a bird’s attention, so ask him to sing you a tune or two when you see him!

Tour Guide

CALVIN

Calvin is where he is today because of 5 simple words, ‘Never be afraid to try’. He believes that Curiosity is the essence of Life. He finds joy in guiding equally curious travelers through the beauty of Sabah. He has a fondness for languages, being able to speak fluent English, Malay and Chinese…. And soon enough, Japanese. Because of his easy-going nature, he collects smiles from all over the globe, yours could be next.